Come Wikipedia protegge i minori dal cyber-bullismo

bullismo

Su Wikipedia non esiste alcun sistema di controllo su abusi e bullismo. Tutto è lasciato alla buona volontà degli amministratori. Gli utenti sono anonimi e i server in un paese straniero, quindi è praticamente impossibile ricorrere all’autorità giudiziaria di fronte ad abusi e bullismo. In pratica, Wikipedia è una terra di nessuno.

Questo è particolarmente pericoloso quando ad essere vittima di abusi e bullismo sono minori o persone psicologicamente deboli, in quanto questi non hanno difesa. Immaginate un adolescente che si trovi di fronte a degli abusi di potere da parte di un utente molto conosciuto nella comunità: le possibilità che qualche amministratore stia dalla sua parte sono minime o nulle. Non può chiedere aiuto a nessuno fuori da Wikipedia perchè gli utenti sono anonimi. Immaginate come possa vivere questa situazione, quali contraccolpi psicologici possa subire.

Il problema sono anche le alte aspettative con le quali queste persone si avvicinano a Wikipedia, e quindi la delusione per gli abusi di potere e il bullismo subiti è ancora più cocente, e i contraccolpi sulla vita fuori da Wikipedia peggiori.

Come abbiamo visto su Wikipedia in italiano le regole stesse di Wikipedia sono continuamente ignorate, gli utenti più scrupolosi o che hanno rivendicato la fine di questi abusi costretti al silenzio. Quindi è facile immaginare come i minori possano diventare vittime di abusi e bullismo. Oppure a loro volta diventare bulli e autori di abusi. Infatti su Wikipedia nessuno controlla l’età degli amministratori. Quindi potrebbe benissimo succedere che un utente minorenne diventi amministratore e si adatti all’andazzo generale, compiendo a sua volta abusi e atti di bullismo. Immaginate quali effetti questo possa avere sulla sua personalità. Insomma una situazione indecente, ma nessuno fa nulla, nè sembra preoccuparsene.

Perchè tanto non c’è nulla da fare, Wikipedia non prevede organi di controllo, Wikipedia è una terra di nessuno.

Leggete questa incredibile conversazione che un utente ha avuto con il contact center della Wikimedia Foundation, e che ci ha inviato pochi giorni fa:


11/30/2016 20:01 – ____ wrote:

In Arabic Wikipedia there are the same issues:
https://meta.wikimedia.org/wiki/Wikimedia_Forum#Please_comment_on_issue_of_Arabic_Wikipedia
https://meta.wikimedia.org/wiki/Wikimedia_Forum#Abusive_User:Ibrahim.ID_from_the_Arabic_Wikipedia_apparently_active_on_this_forum
https://meta.wikimedia.org/wiki/Meta:Babel#How_is_the_Arabic_Wikipedia_a_Wikipedia.3F
How can i communicate with WMF?
Regards.


 

11/20/2016  – ____ wrote:

Dear Ingo,

I provided many evidences of abuses, and users on Wikipedia are anonymous, then
it is obvious that the victims of such abuses may be children.
Do you think a child reports to the police anonymous users of a foreign
website? No, he doesn’t, he suffers abuses in silence, with serious
consequences.

Anyhow, doesn’t feel WFM the duty to adopt internal policies to protect
children?
Now WMF has no policy to protect children, why?
Do you consider the request of policies to protect children like spam?
Best regards.


Da: “Wikipedia information team” <info-en wikimedia.org>
Data: 18-nov-2016 1.42
A: <_____>
Ogg: Re: [Ticket#2016102910009004] R: Re: R: Re: Report of systematic abuses
on Wikipedia in italian

Dear,

Of course it’s possible to report child abuse that happens on Wikipedia to
the police. If there is a valid court order, the Wikimedia Foundation will turn
over all available information that will help identify the perpetrator.

Of course such conduct would also violate the Italian Wikipedia’s policies
and guidelines, particularly the one prohibiting personal attacks <https://it.
wikipedia.org/wiki/Wikipedia:Niente_attacchi_personali>.

You have not provided any evidence, though, of child abuse happening on
Wikipedia.

I would ask you to please not send the same message multiple times. That is
likely to look like spam.

Yours sincerely,
Ingo Schröder


11/18/2016 00:24 – ____ wrote:

On Wikipedia most users are anonymous, and there are no monitoring systems,
so what is the protection that WMF offers to children victims of harassment
and cyber-bullying?
They can not go to the police, because the users are anonymous, and
servers are in the United States.
Psychologically weak children could have serious damage from abuses of Wikipedia users and administrators, and it could be the precipitating event
of a suicide. They can’t contact the police, so how WMF protects children? How
WMF protects children if abuses are systematics by admins, as for example it happens on Wikipedia in italian?

Best Regards


Da:  <_____>
Data: 1-nov-2016 16.11
A: “Wikipedia information team”<info-en wikimedia.org>
Cc: <legal wikimedia.org>
Ogg: R: Re: [Ticket#2016102910009004] R: Re: Report of systematic abuses
on Wikipedia in italian

Dear Ingo,

the rules of Wikimedia are infringed systematically, I wish rules be respected, I don’t want to create Wikipedia 2!!! I do not have millions
of dollars..
Blogs are just esamples.
“but it seems the editors participating in the relevant community discussions (and such discussions are open to all editors, not just to admins)
largely disagreed.” No, this is false, abuses are systematic.
It is easy to imagine the same issues in other languages.
But WMF doesn’t offer support to whistleblowers, and opponents to abusers are always banned.
This is the conclusion and the end of this story.
Thanks for discussion and goodbye.

Best Regards


Da: “Wikipedia information team” <info-en wikimedia.org>
Data: 30-ott-2016 1.41
A: <_____>
Ogg: Re: [Ticket#2016102910009004] R: Re: Report of systematic abuses on
Wikipedia in italian

Dear,

Since you did not want to make use of the various venues you were
offered where people speaking Italian might have assessed the issue, you ended up
in a venue where people are at best unlikely to speak Italian. Thus I had to
rely on Google translations of the relevant pages.

I read that blog, and it did not provide any evidence of the “systematic abuses” you claim occurred on the Italian Wikipedia. Rather, most of it pointed to a couple of community discussions where it was held that
personal attacks were not appropriate on a collaborative project such as
Wikipedia.
The blog seemed to present those personal attacks as constructive criticism,
but it seems the editors participating in the relevant community discussions
(and such discussions are open to all editors, not just to admins) largely
disagreed.

If you wish to claim that the Italian Wikipedia’s entire community is
out to bully editors, you may want to create a separate project and see whether
you can attract a community more to your liking. Both the content of
Wikipedia and the wiki software are freely licensed; you are welcome to create a
duplicate of the Italian Wikipedia’s content and set up community procedures more to
your liking than the Italian Wikipedia’s.

Yours sincerely,
Ingo Schröder


10/29/2016 15:01 – _____ wrote:

Dear Ron,

this is not a local issue, I said in Wikipedia in Italian there are systematic abuses, all opponents to abusers are banned, rules are daily
infringed.
Do you call this a “local issue”?! This is a issue of all Wikimedia. Do you think this is a only italian issue? No, Wikimedia does not protect opponents to abusers nowhere: it is easy to imagine same issues occur elsewhere.

However you said this is not a problem that affects WMF. In https://wikimediafoundation.org/wiki/Contact_us there isn’t email adresses
for those types of issues.
So systematic abuses don’t affect WMF, and opponents to abusers have
no protection by WMF. This is a great problem.
Best Regards


Da: “Wikipedia information team” <info-en wikimedia.org>
Data: 24-ott-2016 23.10
A: <______>
Ogg: Re: [Ticket#2016102410019431] Report of systematic abuses on Wikipedia in italian

Dear  <_____>,

https://wikimediafoundation.org/wiki/Contact_us
either by mail or any e-mail address that does NOT start “info”

I think you will find, however, that the WMF may not get involved in local issues. The Foundation is basically a content provider.

Yours sincerely,
Ron Jones


24/10/2016 15:17 – _____ wrote:
On Wikipedia in italian abuses are constant, systematic, daily, all those who oppose to abuses are banned, all users have to choose between silence and complicity or ban.

There isn’t Arbitration Commettee, italian administrators have
already been contacted, in vain, they are the abusers or have chosen complicity
or silence, but WMF has jurisdiction over the Italian Wikipedia, how can I contact
WMF?
Best Regards


Da:  <_____> Data: 21-ott-2016 16.16
A: “GorillaWarfare”<gorillawarfarewikipedia gmail.com>, <info-en wikimedia.org>
Ogg: R: Re: [arbcom-l] [Ticket#2016100910009917] Re: Report of systematic abuses on Wikipedia in italian

Hello,
italian administrators have already been contacted, in vain, they
are the abusers, all the opponents were banned.
WMF has jurisdiction over the Italian Wikipedia, how can I contact
WMF?
Best Regards


Da: “GorillaWarfare” <gorillawarfarewikipedia gmail.com>

Data: 21-ott-2016 1.04 A: <______>, “English Arbitration Committee mailing list”<arbcom-l lists.wikimedia.org> Ogg: Re: [arbcom-l] [Ticket#2016100910009917] Re: Report of
systematic abuses on Wikipedia in italian

Hello,
The English Wikipedia Arbitration Committee does not have any jurisdiction over the Italian Wikipedia. I would suggest following the advice to
contact Italian Wikipedia administrators, as provided by Luke Meatballs in his previous reply.–
Molly (GorillaWarfare)


On Wed, Oct 19, 2016 at 5:43 PM, <_____> wrote:
Dear Arbitration Committee,

I wish to report that in Wikipedia in italian the abuses are
constant, systematic, daily, all those who oppose to abuses are banned, all users have to choose between silence and complicity or ban.
The rules of Wikimedia, and the rules established by the italian community itself, are always breached, in every single case.

This situation has gone on for 10 years, please help us.

In Wikipedia in Italian there isn’t an Arbitration Committee, so i’m contacting the English AC.

This blog reports some abuses http://www.wikiveliero.org

Best regards
with hope


Da: “Wikimedia Support Team” <info-it wikimedia.org> Data: 19-ott-2016 10.40 A: <_____> Ogg: Re: [Ticket#2016100910009917] R: Re: R: Re: Report of
systematic abuses on Wikipedia in italian

Dear,

I am sorry, but the Italian Wikipedia hasn’t an Arbitration
Commitee, as very few projects have them (cf. https://meta.wikimedia.org/wiki/Arbitration_Committee).
In alternative, you can ask for advices from the users/sysops at the following url on Italian Wikipedia: https://it.wikipedia.org/wiki/WP:RDP You can also follow the guidelines at https://it.wikipedia.org/wiki/WIkipedia:PROBLEMI AMMINISTRATORI

Regards,

Luke Meatballs


18/10/2016 13:14 – _____ ha scritto:

Dear Luke,

the abuses are constant, systematic, daily, all those who oppose
are banned, all users have to choose between silence and complicity or ban.
The rules of Wikimedia, and the rules established by the italian community itself, are always breached, in every single case.
This situation has gone on for 10 years, what are you waiting to step in? 🙂
How can I contact the Arbitration Committee?
Best regards


Da: “Wikimedia Support Team” <info-it wikimedia.org>
Data: 15-ott-2016 10.54
A: <______> Ogg: Re: [Ticket#2016100910009917] R: Re: Report of systematic abuses on Wikipedia in italian

Dear,
Thank you for contacting us regarding this issue.

We apologize that you are not happy with the administrators at Wikipedia, but note that all of our administrators are volunteers and are not employed by the Wikimedia Foundation. The Wikimedia Foundation does not have any reviewal process for administrators and all complaints about administrators should be directed to the Arbitration Committee.

Each Wikimedia project establishes its own rules, following the guidelines provided by the Wikimedia Foundation. It is by following these rules that users can participate to the projects in a healthy and collaborative way, and eventually help Wikipedia. The rules are however flexible, and the users themselves can participate to make them better, but -as in any community- one can participate only if he follows the rules established by the community.

Yours sincerely,
Luke Meatballs


09/10/2016 18:11 – ____ wrote:
I report you about these systematic abuses that occur on Wikipedia in italian: www.wikiveliero.org

Best Regards

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